Privacy Policy

For the purposes of the Data Protection Act 1998, we (Erna Low Property) are a data controller. In order to process your enquiry, we need to collect certain personal details from you.

We may also need to pass on your personal details to the companies and organisations who need to know them in order to provide you with the information requested by you. 

We would also like to store and use your personal details for future marketing purposes (for example, sending you a brochure, an e-brochure or details of a promotion). All details you give us in connection with your enquiry will be kept but we will use only names and contact details for marketing purposes.

If you do not want us to do any or all of these things, please let us know as soon as possible. We are entitled to assume you do not object to our doing any of the things mentioned in this statement unless you tell us otherwise in writing. Except where expressly permitted by the Data Protection Act, we will only deal with the personal details you give us as set out above unless you agree otherwise. We have appropriate security measures in place to protect this information.

You are generally entitled to ask us (by letter or e-mail) what details of yours are being held or processed, for what purpose and to whom they may be or have been disclosed. We will charge a fee to respond to such a request. We promise to respond to your request within 40 days of receiving your written request and fee. In certain limited circumstances we are entitled to refuse your request. If you believe that any of your personal details which we are processing are inaccurate or incorrect please contact us immediately.